Disclaimer

The information, tools, dashboards, reports and features provided by Fucharmonk CRM ("the Service", operated by "Fucharmonk", "we", "us" or "our") are made available for general business and informational purposes only. While we work hard to keep the Service accurate and useful, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the Service or the information within it.

Any reliance you place on the Service or its outputs is strictly at your own risk. Fucharmonk CRM is a productivity and lead-management tool; it is not a substitute for your own professional judgement in running your interior-design business.

Nothing provided through the Service constitutes legal, financial, tax, accounting, investment, or other professional advice. Content such as reports, analytics, suggested follow-ups, templates and any AI-assisted insights is intended to support your decision-making, not to replace advice from a qualified professional.

Before acting on any information obtained through the Service, you should consult an appropriately qualified adviser where the matter warrants it. Fucharmonk is not responsible for decisions you make based on the Service.

The quality of the Service depends heavily on the data you and your team enter — leads, contacts, follow-up dates, notes, quotations and pipeline stages ("Customer Data"). We do not verify, validate or audit your Customer Data.

Reports, conversion metrics, speed-to-lead figures, owner-performance breakdowns and similar outputs are generated from the data available to the Service. If that data is incomplete, outdated or inaccurate, the outputs will reflect those limitations. You are solely responsible for the accuracy and lawful collection of your Customer Data.

Fucharmonk CRM is designed to help interior-design companies capture leads, follow up on time and work their pipeline more effectively. However, we do not guarantee any particular business outcome — including a specific number of leads, response times, conversion rates, revenue, or won projects.

Business results depend on many factors outside our control, including your market, pricing, team, service quality and how consistently the Service is used. Any examples, targets or figures shown (such as a "5-minute speed-to-lead target") are illustrative goals, not promises of performance.

The Service may send reminders, alerts and notifications (for example, when a follow-up is due or a new lead arrives). While we strive to deliver these reliably, we do not guarantee that every notification will be delivered, delivered on time, or delivered through every channel, as delivery can depend on your device, browser, network, and third-party providers.

You should not rely solely on automated reminders to meet time-sensitive commitments to your leads or clients. Missed or delayed notifications are not the responsibility of Fucharmonk.

The Service may integrate with or link to third-party services — for example, messaging providers such as WhatsApp and Meta (Facebook/Instagram) lead forms, hosting and infrastructure providers, and optional AI features. These third parties operate independently of Fucharmonk.

We do not control and are not responsible for the availability, accuracy, content, policies, or performance of any third-party service. The presence of an integration or link does not imply our endorsement. Your use of those services may be governed by their own terms and privacy policies, which you should review.

The Service and our website may contain links to external websites that are not operated by us. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The Service provides tools to contact your leads (such as one-tap call and WhatsApp). You are solely responsible for how you use these tools and for ensuring your communications comply with all applicable laws and regulations, including consent, anti-spam, telemarketing, telecom and data-protection rules.

Fucharmonk is not responsible or liable for any communication you send to your leads or contacts through or with the help of the Service.

The Service is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted, timely, secure or error-free, or that defects will be corrected. Scheduled maintenance, updates, or factors beyond our control may cause temporary unavailability.

To the maximum extent permitted by law, Fucharmonk and its owners, employees and suppliers will not be liable for any loss or damage — including without limitation any indirect or consequential loss, loss of profits, revenue, data, goodwill or business opportunities — arising out of, or in connection with, your use of or reliance on the Service or this disclaimer. This disclaimer should be read together with our Terms & Conditions, which govern your use of the Service.

We may update this Disclaimer from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after any change constitutes your acceptance of the revised Disclaimer.

If you have any questions about this Disclaimer, please get in touch through the contact details on our Contact page.